Return Policy

Name: TGP’s Signature Care Kit: The Trio
Brand: The Gilded Paddock
Price: 100.0 USD
Availability: InStock

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its unopened original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@thegildedpaddock.com. If your return is accepted, we’ll send you a return shipping address and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@thegildedpaddock.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or used items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The Best Detangler Is Healthy Hair.

Traditional Grooming vs. The Equine Haircare Method™

Traditional Grooming
❌ Focus on shine
❌ Chase quick fixes
❌ Detangle after damage occurs
❌ Product-first approach
The Equine Haircare Method™
✅ Focus on hair health
✅ Support long-term results
✅ Help prevent breakage
✅ Routine-first approach

🌿 The Gilded Paddock Difference

🌿 Silicone Free
No heavy silicone coatings or artificial slip.
🧼 Sulfate Free
Gentle cleansing without harsh detergents.
♻️ Refillable Options
Less waste. More product. Better for the barn. Great value.
🔍 Full Ingredient Transparency
Every ingredient disclosed. No hidden fragrance blends.
⭐ Trusted by Riders, Trainers & Veterinary Professionals
For healthy skin, healthy hair, and ingredient transparency.
🎓 Haircare Inspired
Created by a Certified Organic Haircare Formulator.

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MEET THE FOUNDER

For years, I couldn't understand why we accepted lower standards for horse grooming than we do for our own hair.

As a horsewoman and Certified Organic Haircare Formulator, I knew there had to be a better approach. The Equine Haircare Method™ was created to bring modern haircare principles into horse grooming through proper cleansing, conditioning, hydration, and maintenance.

Because healthy hair tangles less, breaks less, feels soft and shines naturally.

— Annie Haugland

The Equine Haircare Method™

🧼 Step 1

Cleanse

Clarify Shampoo

Healthy hair starts with a clean foundation.

Sweat, dirt, hard water minerals, fly spray, and grooming product residue can accumulate on the hair and skin over time, leaving the coat, mane and tail dull, dry, and difficult to manage.

Just as many people periodically use a clarifying shampoo to reset their hair, horses can benefit from a deeper cleanse as well. A gentle, sulfate-free clarifying shampoo helps remove buildup without relying on harsh detergents, preparing the hair for conditioning, untangling, and ongoing care.

A clarifying shampoo acts as a reset. Often improving the effectiveness of the products that follow, making it an essential first step in the Equine Haircare Method™.

🌿 Step 2

Restore

Intensive Conditioner

Restoring moisture helps improve softness, manageability, and overall hair health while reducing dryness and brittleness.

Healthy hair starts at the skin. Paying attention to the tail dock and mane base during grooming helps support the environment where new hair growth originates, making this step about more than just the visible hair itself. Apply Intensive Conditioner to washed mane & tail for extra moisturization.

✨ Step 3

Untangle & Shine

Glisten

No heavy silicone coatings. Just healthy-looking shine and manageability.

Brushing through tangles is one of the most common causes of breakage. When untangling, the key is to reduce friction, allowing knots to release more easily while minimizing damage during grooming. Spray GLISTEN and work in sections, twist the hair, then begin brushing from the bottom upward.

This step helps support softness, manageability, and shine. For coat, mane, and tail, try our Hot Cloth Method: mist Glisten onto the hair and follow with a warm, wet towel. Inspired by traditional hot oil treatments, this technique can be used on the mane & tail to smooth the hair, enhance shine, and create a polished finish without relying on silicones. Added benefit, it reduces dirt accumulation (especially helpful for light colored horses).

💧 Step 4

Maintain

The Daily Spray & Cleansed Waterless Shampoo

A lightweight conditioning mist designed to help support hair health between washes.

Perfect for daily grooming and maintaining softness and shine.

Healthy hair is built through consistency, not occasional treatments. Regular maintenance between baths helps keep the coat, mane, and tail cleaner, easier to manage, and less prone to tangles and breakage. The Daily Spray helps refresh and condition the coat while supporting softness and shine, while Cleansed Waterless Shampoo provides a convenient option for touch-up cleaning when a full bath isn't needed. Combined with routine grooming and attention to the mane base and tail dock, these simple habits help maintain the results you've worked to achieve.